General

Planning for holiday shipping – Believe it or not!

Yes, it's only September, and still summer, but we're making plans for holiday shipping - and you should too! If you'll be sending holiday packages to friends or relatives across the country or around the world - or to soldiers in Iraq or Afghanistan or other foreign countries- plan ahead, ship early and save yourself [...]

2010-10-20T16:42:01-07:00September 17th, 2010|

We ship college students and summer vacationers!

Just packed up 4 huge duffel bags and suitcases for a student heading off to Duke University in August. We'll store the bags until time to ship them . . . and the parents are ECSTATIC! They're off to Saudi Arabia and didn't want to have to worry about getting their college student son packed [...]

2010-09-13T12:11:44-07:00June 29th, 2010|

Helping the Humane Society

Pak Mail is supporting the Whatcom Humane Society for the next few weeks. . . by asking customers to add a donation of $1 or more to their total receipt. A $5 donation gets a free stuffed animal - but any amount gets you the knowledge you're helping a good cause. The Whatcom Humane Society [...]

2010-09-13T12:11:09-07:00April 12th, 2010|

We have the best customers of all!

We have awesome customers. They bring us goodies, lattes, and most of all, lots of smiles and thanks for what we do. And all we do is try to give them the best service, the most economical prices, and the best choices for whatever they need, whether it's shipping, mailboxes, faxing, copying, or just knowing [...]

2010-09-13T12:10:32-07:00February 16th, 2010|

The Holiday Season is Upon Us!

The holidays are coming, and with it the frenzy of shopping -- and shipping. At Pak Mail, we've already packed and shipped a number of Christmas packages for customers who plan much further in advance than I do! But if you will be sending gifts and goodies to friends or family across the state or [...]

2010-09-13T12:09:54-07:00November 20th, 2009|

A Customer Service Experience

My husband and I went to dinner last night at a local restaurant, and had a very interesting customer service experience (not!). I ordered steak medium rare, and when I cut into it, it was medium to medium-well. The waitress volunteered to take it back. Two minutes later the chef appeared at our table with [...]

2010-09-13T12:08:49-07:00March 23rd, 2009|

Recycle, Re-use, & Keep It Out of the Landfill

We take in a lot of used styrofoam peanuts at Pak Mail. We believe strongly in recycling, and if packing peanuts are clean and odor-free, we're happy to take 'em off your hands. In fact, we belong to the Plastic Loose Fill Council - a fancy name for packing peanuts. Better us than the landfill, [...]

2010-09-13T12:08:00-07:00March 21st, 2009|

How to NOT Pack a Shipment

Recently, we received a shipment for a customer who had a rare chair and vase set sent across the United States. The delivery arrived in amazingly poor condition. Worse yet, the chair was severely damaged due to improper packaging. After talking with the customer, it was revealed that the chair had been in her family [...]

2010-09-13T12:06:57-07:00March 12th, 2009|

Vacation Travel Minus the Luggage Hassles

Want to take the hassle and some of the cost out of vacation travel? Why not ship your luggage to your travel destination? With airline fees for a 60 pound suitcase as high as $100 or more each way, and a high chance of bags being lost, shipping ahead is an easy way to take [...]

2010-09-13T12:00:59-07:00March 11th, 2009|

How to Package So Your Shipment Arrives Safely

The shipping environment is notorious for rough handling. Carriers are designed for speed and efficiency, not careful handling. Packages must be able to travel through numerous conveyor systems, withstand a 30 foot drop, and still be intact. Cardboard boxes should never be reused, as wear occurs each time the box is shipped, so it loses [...]

2010-09-13T11:59:32-07:00March 6th, 2009|
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